Withdrawal

The buyer has the right to cancel its order within two weeks of receipt of delivery. The right of withdrawal may be exercised in writing within two weeks of receipt of the shipment and requires no justification. You are no longer bound to the order. In any cases, the buyer is necessarily obliged to return the goods. The delivered goods must be in the same condition as received by the purchaser. Because it is food the products need to be returned in a sealed condition. Excluded from the right of withdrawal are products already opened since the individual capsules and powders can not be counted nor be weighed. It must be returned in adequate packaging quality to our address (see below). This is best ensured if the buyer uses a package equivalent to ours. The postage is payable by the purchaser. Freight collect returns will not be accepted. The risk for each consignment takes the buyer. Please attach a corresponding deposit slip, bank or post office account number.

Helene Walz
5 Rue des Merles
F-68680 Kembs-Loechlé
Tel: 0041 76 522 80 33
helene.walz@sunrise.ch